Privacy policy

Who is responsible

This store is operated by ThePitlane. For anything about your personal data, email paragonventures.xxx1@gmail.com.

What we collect

Order details: your name, email address, shipping and billing address, phone number if you give one, and what you ordered.
Payment: handled by our payment providers at checkout. We never see or store your full card details.
Messages: what you send us through the contact page or by email.
Newsletter: your email address, if you sign up.
Reviews: the name and review you choose to publish.
Browsing: device and usage information collected by our store platform, plus what’s saved in your browser (see below).

Why we use it

To take, ship and support your orders.
To answer your messages.
To send the newsletter and offers you signed up for. You can unsubscribe at any time from any email.
To keep the store secure, prevent fraud and understand how the store is used so we can improve it.
To meet our legal and accounting obligations.

Cookies and browser storage

Your cart, your country and currency choice and whether you’ve closed our notices are saved in your own browser so the store remembers them. Our store platform also uses cookies to run checkout and to measure how the store is used. You can clear or block these in your browser settings; parts of the store, like the cart, may not work without them.

International transfers

Some of these providers process data outside Switzerland and the EU. Where that happens, we rely on the safeguards the law requires, such as standard contractual clauses.

How long we keep it

We keep order records for as long as the law requires for accounting and tax purposes, and other data only as long as we need it for the reasons above. Newsletter data is kept until you unsubscribe.

Your rights

Under the Swiss Federal Act on Data Protection and, where it applies, the EU GDPR, you can ask to see the data we hold about you, correct it, delete it, restrict or object to how we use it, or receive a copy. Email paragonventures.xxx1@gmail.com and we’ll respond as the law requires. You can also complain to your data protection authority.