All sales are final
Every ThePitlane order is final. We don’t accept returns or exchanges once an order has been placed, including for a change of mind. Each model, its colour and what it does are described on its product page, so please read it before you order.
If we cancel your order
If we have to cancel an order, for example because we can’t ship it, we refund the full amount to the payment method you used at checkout.
Delivery problems
Once your parcel is handed to the carrier, delays, loss or damage in transit are the carrier’s responsibility, as set out in our terms of service. If something looks wrong with your tracking, email us with your order number and we’ll help you raise it with the carrier.
Your legal rights
Nothing in this policy takes away rights you have under consumer law that can’t be excluded.
Questions
Anything unclear? Email paragonventures.xxx1
